REFERENCES
Shahbaz Sheikh, BCom, CPA | Senior Consultant, Frontline Tech Strategy @ CIBC
“I am writing to offer my highest recommendation for Louis, who operated as a Product Owner with my team at CIBC. Louis joined my team with an impressive track record and extensive experience across multiple lines of business within financial services. His strong references highlighted his ability to quickly integrate, adapt to new processes, and deliver results, qualities that were evident from the moment he onboarded. Louis led the successful delivery of an $86M enterprise-wide Salesforce Scheduler transformation, enhancing client relationship management for 5,000+ Frontline employees nationwide. He drove measurable outcomes, including a strong reduction in manual scheduling, an increase in appointment bookings, and a 15% improvement in customer satisfaction. He also managed JIRA workflows for 200+ user stories, collaborating closely with development and QA teams to achieve a 99% defect-free launch and 100% on-time delivery of all critical milestones. Louis is an exceptional product leader, and I would welcome the opportunity to work with him again in any capacity”
Mark Wright, BA CSC | Vice President, Internal Communications @ CIBC
“I was the former Vice President, Internal Communications at CIBC, who had the opportunity to collaborate with Louis.
Louis and I worked together on a team project that involved creating a comprehensive audit for a major Canadian bank and it is clear he has developed great skills through his educational background and work experience. He was able to keep the team well-organized by aligning the group towards a common objective and ensuring that the project was executed effectively.
He organized the agenda items prior to our meetings, kept the group informed of milestones in the project and attended all touch points with his responsibilities completed. Overall, Louis demonstrated critical skills that led to a successful project. It was a real pleasure to work with him and I would recommend Louis to any organization or team that is looking for an organized professional to join their team.”
Ryan Pais, BComm, MBA | Associate Vice President @ Co-operators
“RIDICULOUSLY INNOVATIVE are the words that comes to mind when I think about my experience working with Louis. I was Louis’ direct manager during his second internship with CIBC where he operated as a Digital Sales & Marketing Analyst.
Louis operated as the Subject Matter Expert (SME) for the Fall 2017 Authorized Users campaign and deployed a Mobile & Online marketing campaign that generated staggering conversion rates. Additionally, he presented an innovative marketing strategy in front of senior leaders for CIBC’s Innovation Week Case Competition and was awarded first place. During his internship, Louis went above and beyond in the performance of all the tasks assigned to him and exceeded all goals and expectations that were set. It is no surprise that he was the preferred candidate who received an immediate offer for his next work placement”
Ryan Laudi, BComm | Principal iOS Engineer @ Manulife Mobile Banking
“I was Louis’ reporting manager during his internship with the Digital Banking Product Delivery team. He operated in the role of Digital Product Analyst helping me lead our cross-functional delivery team in support of building out CIBC’s Digital mandate.
Louis has earned my trust as a “crutch” such that myself or the team can lean on him with a problem, most of the time with little notice and/or direction, and can trust that it will be completed with quality and speed. He has a drive to learn and “figure out a way” which I found apparent within a short time with me.
Louis has been an invaluable member of our team and has been able to grasp process and concepts very quickly, which has enabled me to push him to take on more responsibility. It was an absolute pleasure to work with Louis and therefore I submit my unquestionable support.”